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Returns & Exchanges
As a food product, we cannot accept returns of opened sauces. However, if your order arrives damaged or you are unsatisfied, we will make it right.
Return Process
- 1.Photo Proof
Take a photo of the damaged or incorrect item alongside the shipping label.
- 2.Contact Support
Email our team within 14 days of delivery with your order number and photos.
- 3.Review Process
Our team will review your request within 48 hours to approve a refund or replacement.
- 4.Resolution
Approved refunds are processed to your original payment method, or a replacement shipment is triggered.