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Returns & Exchanges

As a food product, we cannot accept returns of opened sauces. However, if your order arrives damaged or you are unsatisfied, we will make it right.

Return Process

  • 1.
    Photo Proof

    Take a photo of the damaged or incorrect item alongside the shipping label.

  • 2.
    Contact Support

    Email our team within 14 days of delivery with your order number and photos.

  • 3.
    Review Process

    Our team will review your request within 48 hours to approve a refund or replacement.

  • 4.
    Resolution

    Approved refunds are processed to your original payment method, or a replacement shipment is triggered.